Green lizard on branch

Privacy Policy

How we collect, use, and protect your information

Last Updated: January 28, 2025

Introduction

This Privacy Policy describes how Bebe's Furry Friends ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "users") of www.bebesfurryfriends.com ("Website"). This Privacy Policy applies to the Website and all products and services offered by Bebe's Furry Friends.

1. Information We Collect

1.1 Personal Information

We may collect personal information when you:

  • Create an account
  • Fill out forms
  • Subscribe to newsletters
  • Contact us
  • Use our services

This information may include:

  • Name and contact details
  • Email address
  • Phone number
  • Billing and payment information
  • Pet information (name, breed, age, medical history)
  • Profile pictures
  • Communication preferences

1.2 Automatically Collected Information

When you visit our Website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Geographic location
  • Referring website
  • Time and date of visits
  • Pages viewed
  • Time spent on pages
  • Click patterns

1.3 Cookies and Similar Technologies

We use:

  • Session cookies
  • Persistent cookies
  • Web beacons
  • Local storage
  • Tracking pixels

These technologies help us:

  • Remember your preferences
  • Understand how you use our Website
  • Improve user experience
  • Provide personalized content
  • Analyze Website performance
  • Protect against fraud

2. How We Use Your Information

2.1 Primary Purposes

We use collected information to:

  • Provide and maintain our services
  • Process transactions
  • Send administrative information
  • Respond to inquiries and requests
  • Improve our Website and services
  • Send newsletters and updates
  • Protect against fraud and abuse

2.2 Marketing Communications

With your consent, we may:

  • Send promotional materials
  • Notify you about special offers
  • Share news and updates
  • Provide targeted advertisements

2.3 Analytics and Improvement

We analyze user behavior to:

  • Understand usage patterns
  • Improve Website functionality
  • Enhance user experience
  • Develop new features
  • Measure marketing effectiveness
  • Debug technical issues

3. Information Sharing and Disclosure

3.1 We May Share Information With:

  • Service providers and contractors
  • Payment processors
  • Analytics providers
  • Marketing partners
  • Professional advisors
  • Law enforcement (when required)
  • Business partners (with consent)

3.2 We Do Not:

  • Sell personal information
  • Rent or lease personal information
  • Share information for marketing without consent
  • Disclose information to unauthorized parties

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Data Security

4.1 Security Measures

We implement appropriate security measures:

  • Encryption protocols
  • Secure servers
  • Firewalls
  • Access controls
  • Regular security assessments
  • Employee training
  • Data backup procedures

4.2 Data Retention

We retain personal information for:

  • The duration necessary to fulfill the purposes outlined in this policy
  • As required by law
  • As needed for legitimate business purposes

4.3 Data Breach Procedures

In case of a data breach, we will:

  • Notify affected users promptly
  • Take immediate corrective action
  • Cooperate with authorities
  • Provide relevant information and assistance

5. Your Rights and Choices

5.1 You Have the Right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Opt-out of marketing communications

5.2 To Exercise Your Rights:

Contact us using the information provided in Section 10.

5.3 Response Timeline

We will respond to requests within:

  • 30 days for standard requests
  • 60 days for complex requests

6. Children's Privacy

6.1 Age Restrictions

  • Our Website is not intended for children under 13
  • We do not knowingly collect information from children
  • Parents can request removal of children's information

6.2 Verification

We may request verification of age or parental consent when necessary.

7. International Data Transfers

7.1 Data Transfer Mechanisms

When transferring data internationally, we ensure appropriate safeguards through:

  • Standard contractual clauses
  • Adequacy decisions
  • Privacy Shield certification (where applicable)
  • Data processing agreements

7.2 Data Storage Locations

Your information may be stored and processed in:

  • The United States
  • Other countries where we or our service providers maintain facilities

8. Cookies Policy

8.1 Cookie Types We Use

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Advertising cookies
  • Social media cookies

8.2 Cookie Management

You can:

  • Accept or decline cookies
  • Delete cookies through browser settings
  • Set cookie preferences
  • Use our cookie management tool

9. Changes to This Privacy Policy

9.1 Updates

We may update this Privacy Policy periodically. Changes will be effective when posted on this page.

9.2 Notification

We will notify you of material changes through:

  • Email notifications
  • Website announcements
  • Other appropriate communication channels

10. Contact Information

10.1 Questions and Concerns

For privacy-related inquiries, contact:

Email: bebesfurryfriends@gmail.com

Phone: 281.900.5466

10.2 Data Protection Officer

Our Data Protection Officer can be reached at:

Email: bebesfurryfriends@gmail.com

Phone: 281.900.5466

10.3 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

11. California Privacy Rights

11.1 CCPA Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to delete personal information
  • Right to equal service and price

11.2 Shine the Light Law

California residents may request certain information regarding disclosure of personal information to third parties for direct marketing purposes.

12. Additional Information

12.1 Third-Party Services

Our Website may use third-party services that collect information. Review their privacy policies for more information.

12.2 Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

12.3 Social Media Features

Our Website includes social media features that may collect your IP address and which pages you visit.

This privacy policy is subject to change without notice and was last updated on January 28, 2025. If you have any questions about this Privacy Policy, please contact us at bebesfurryfriends@gmail.com or 281.900.5466.